Springboard Collaborative is a non-profit closing the literacy gap between home and school through after school, summer, and academic year programming.

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What did I do


One of my projects was redesigning the Connect - Family Companion from scratch. There was feedback from families and internal stakeholders that complained about the platform being too confusing, and unfriendly for children usage.

I conducted primary and secondary design research and usability tests, created mocks, hi-fidelity designs, a design system and prototypes.

The illustrations for the project are placeholders that are currently being worked on with an illustrator.

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The family companion is a mobile web app designed to aid Springboard programming that helps families asses their child's reading ability, practice reading strategies, log reading time, keep track of classes and earn prizes.

Research


I wanted to understand why families were having trouble with the application. I dug into secondary research and conducted my own interviews with parents to answer some questions: